Privacy Policy for Pettasty Pet Shop

Privacy Policy for Pettasty Pet Shop

Effective Date: August 14, 2025

Introduction
At Pettasty Pet Shop, we value your trust and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or purchase products from us. By interacting with our services, you agree to the practices described in this policy. Please read this document carefully to understand your rights and our responsibilities.

1. Information We Collect

We collect different types of information to provide you with a better shopping experience, improve our services, and fulfill legal obligations. The information we collect includes:

  • Personal Information: Your name, email address, phone number, mailing and billing addresses, and other details you voluntarily provide when creating an account, placing an order, signing up for newsletters, or contacting us.
  • Payment Information: While we do not store your full payment information, we collect transaction details such as payment method, transaction ID, and billing information. All payment processing is handled securely via trusted third-party providers (e.g., PayPal, Stripe).
  • Device and Usage Data: We collect technical data including IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs to help us analyze traffic and improve our website’s performance and user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process orders and deliver products to you efficiently
  • To send you transactional emails (order confirmation, shipping updates, etc.)
  • To personalize your shopping experience and product recommendations
  • To respond to customer inquiries and provide support
  • To improve the functionality and content of our website
  • To send promotional communications (only if you opt in)
  • To detect, prevent, and address technical issues, fraud, or misuse

3. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how you interact with our website, and deliver a more tailored shopping experience. Cookies help us with analytics, site functionality, and ad targeting. You can manage or disable cookies in your browser settings, although some features of the site may not function correctly without them.

4. Data Security

Your personal information is protected through robust security measures. We use SSL (Secure Socket Layer) encryption, secure hosting environments, and firewalls to prevent unauthorized access. Our payment providers are PCI-DSS compliant, ensuring secure processing of financial information. While no method of transmission is 100% secure, we take reasonable precautions to safeguard your data at all times.

5. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our website and fulfilling your orders, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers and logistics providers
  • Email marketing platforms (for newsletters and order updates)
  • Web hosting and analytics service providers (e.g., Google Analytics)

These third parties are contractually bound to protect your data and only use it for the specified purposes.

6. Your Rights and Choices

You have the right to:

  • Access, review, and update your personal information at any time
  • Request the deletion of your data, subject to legal retention requirements
  • Opt out of receiving marketing emails by using the “unsubscribe” link in any email
  • Disable or restrict cookie tracking via your browser settings
  • Withdraw your consent where we rely on it for processing your data

To exercise any of these rights, please email us at info@merasopic.com.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal data, please contact us immediately and we will delete such information.

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. or other jurisdictions where our servers or service providers are located. By using our services, you consent to this transfer, subject to applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements, our data practices, or business operations. When we make material changes, we will notify you by updating the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or how your data is handled, please reach out to us:

Street: 1234 Bark Street, Woofville, CA, USA
Email: info@merasopic.com
Phone: (555) 123-4567
Website: https://merasopic.com
Business Hours: Monday to Friday, 9 AM – 6 PM (PST)