Shipping Policy of Merasopic

Effective Date: January 7, 2025

At Merasopic, we aim to deliver your premium food products quickly and safely. Below is an overview of our shipping policies. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Methods and Delivery Times

We offer a range of shipping methods to meet your needs. The available options and estimated delivery times will be displayed during the checkout process. Shipping times vary depending on your location and the selected shipping method.

  • Standard Shipping: Typically delivered within 5–7 business days.
  • Expedited Shipping: Typically delivered within 2–3 business days.
  • Overnight Shipping: Delivered within 1 business day for urgent orders.

Please note that delivery times may be affected by external factors such as holidays, weather conditions, or shipping carrier delays.

2. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. The final shipping cost will be displayed during checkout before you confirm your purchase.

We offer free shipping on orders over a certain amount, which will be specified on the website. For orders below that threshold, shipping fees will be added based on the selected delivery method.

3. Order Processing

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • We do not process or ship orders on weekends or public holidays.
  • Once your order is shipped, you will receive a confirmation email with tracking details.

4. Shipping Restrictions

  • We currently only ship within the United States. If you are outside the U.S. and wish to place an order, please contact us to inquire about potential shipping options.
  • Certain products may not be available for shipping to specific locations due to regulations or product restrictions.

5. Shipping Address

  • Please ensure that the shipping address you provide is accurate and complete. Merasopic is not responsible for delays or issues arising from incorrect or incomplete address information.
  • We recommend including a contact number in your shipping details to ensure smooth delivery, especially for high-value or perishable items.

6. Order Tracking

Once your order is shipped, you will receive a tracking number to monitor the status of your delivery. You can check the tracking status on the carrier’s website for real-time updates.

7. Delivery Issues

If you experience any issues with delivery (e.g., missed delivery, damaged goods, or incorrect items), please contact our customer service team at info@merasopic.com or call 318-244-4323 within 48 hours of receiving your order. We will work to resolve the issue promptly.

8. International Shipping

At this time, Merasopic only ships within the United States. If you are interested in international shipping, please contact us directly for more information about potential options.

9. Packaging

We take great care in packaging your products to ensure they arrive in perfect condition. For perishable or fragile items, we use secure and insulated packaging to maintain the quality of the product during transit.

10. Shipping Delays

While we strive to deliver all orders in a timely manner, there may be occasional delays due to factors outside our control, such as weather conditions, shipping carrier issues, or other unexpected events. In the case of delays, we will notify you via email and work with the carrier to resolve the issue.

11. Contact Us

For any questions or concerns regarding shipping, or if you need assistance with your order, please don’t hesitate to contact us:

Thank you for choosing Merasopic for your gourmet food needs. We are committed to delivering your order quickly and efficiently.